Chicago Transit Authority Pension Continue Service Requirement

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Human Resources / Benefit Services

At the Chicago Transit Authority, we offer a very competitive benefits program. The program provides a variety of benefits for an employee's family, now and in the future. It also provides flexibility allowing employees to structure their available benefits to meet their unique needs and to change the structure annually as their needs change.

Note: The information on this page is intended to serve as a resource for our workforce, their eligible dependents and applicants.

 Employee Self-Service

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2023 Open Enrollment Period

Fall is a season of change. Fall is also the time to carefully review your personal benefits and consider any changes during the annual Open Enrollment period. Open Enrollment allows you to take charge of your benefits by selecting the options most important to you and your family.

The 2023 Open Enrollment period is October 17-November 4. This is the only time of the year employees may make changes to medical and dental plans and enroll eligible dependents (except in the case of a change in family status). Changes will be effective on January 1, 2023.  Employees will receive a personalized Open Enrollment statement with coverage, bi-weekly contributions and dependent information, effective January 1, mailed to their home address. Eligible CTA employees can enroll in a Flexible Spending Account and Supplemental Term Life Insurance and Long-Term Disability Plan - with proof of good health. If you are eligible for the MetLife Vision Plan, you must enroll to have coverage for you and your eligible dependents.

Remember, if you do not wish to make any changes your current elections will continue for the 2023 plan year. If you wish to participate in the Flexible Spending Account (FSA) program, you must enroll as a new participant or re-enroll in the program EVERY year during the Open Enrollment period.  Eligible employees with outside medical coverage must make an annual election to opt-out of CTA medical coverage. Documentation is required when opting out of CTA's plans or when adding a dependent(s).  SEE REQUIREMENTS.

How to Make Your 2023 Elections

Open Enrollment elections (including opting out, if eligible) should be made using Employee Self Service beginning October 17. The last day to change elections is November 4. Please also insure that your home address is current to receive all CTA Benefits Services mailings.

Come to an Open Enrollment Information Session

Healthcare vendors and the HR Benefits Services team have scheduled information sessions throughout the 2023 Open Enrollment period. Visit us at your worksite for plan and enrollment information, giveaways and the opportunity to win great prizes! The CVScaremark bus will also be onsite to administer free flu shots and glucose/blood pressure screenings (employees must bring their CTA ID).

PDFOpen Enrollment Information Sessions Calendar

Reminder:Two CTA employees cannot cover each other on their benefits. Each must carry their own separate coverage. (This applies toALL CTA benefits).

The following documents contain an overview of the benefits offered. Plan documents/policies govern the actual benefits provided:

Full-time employees

Part-time employees

 Affordable Care Act Information for All Employees

  • PDF DocumentExchange Letter and Notice
Provider Information
Cigna - Group #3337417 (Bargained) / #2499901 (Non-Bargained)

Medical PPO( OAP Network)

EAP/Behavioral

Lifestyle Management Program

24hr Health Information Line

cigna.com (general info)
mycigna.com (personal info)

1-800-Cigna-24
(1-800-244-6224)

mycigna.com

1-888-371-1125

1-855-246-1873

1-800-Cigna-24

Additional info:
PDF DocumentOpen Access Plus
PDF DocumentCoverage questions?
PDF DocumentCigna Mobile App
PDF DocumentKnow Before You Go
PDF DocumentConvenience Care Clinics
PDF DocumentPreventative Care Guide

PDF DocumentEmployee Assistance Highlights

PDF DocumentLifestyle Management Programs

PDF DocumentVision Summary of Benefits
PDF DocumentVision Discount Flyer

Find a doctor

Vision care providers

CVS/caremark - Group ID CTARX
Pharmacy Benefit Provider

caremark.com

1-866-285-8972

Additional info:

  • Summary of Prescription Drug Benefits
  • Find a Pharmacy in your network
  • Download the Caremark Mobile App

Select your plan to view prescription costs & savings opportunities

  • PPO 2 or PPO A
  • PPO 3 or PPO B

Drug lists & savings opportunities

  • No Cost Preventive Drugs
  • Drug Formulary
  • About Generics
  • Drugs that require Prior Authorization
  • Specialty Drugs
Cigna Dental Plans - Group #2500533 (Bargained) / #2500534 (Non-Bargained)
Cigna PPO/Cigna DHMO

cigna.com (general info)
mycigna.com (personal info)

1-800-Cigna-24
(1-800-244-6224)

Additional info:

CTA HR Benefit Services Note: Contacts listed here can only help with HR Benefit Services, and cannot provide answers to questions related to the hiring process or pending applications for employment.
Hotline 1-312-681-2225, press "3"
Fax 1-312-275-8722
On the Web transitchicago.com/hrbenefits
E-mail benefits@transitchicago.com

Transparency in Coverage

This linkTransparency in Coverage-CTA  leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

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Source: https://www.transitchicago.com/hrbenefits/

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